ibis Almaty Jetisu

I recently stayed at the IBIS Almaty Jetisu, which is centrally located on Arabat Street in Almaty, and I couldn't be more pleased with my experience. The hotel's central location made it incredibly convenient to explore the city's key attractions and enjoy the vibrant local culture. The room was fantastic—well-designed, comfortable, and equipped with all the amenities I needed for a relaxing stay. The cleanliness and attention to detail were evident, making it a welcoming space to return to each day. The staff truly stood out during my visit. They were not only professional but also warm and attentive, going out of their way to ensure my stay was comfortable and enjoyable. One of the highlights was the fresh breakfast served every morning. It was simply mouthwatering, with a variety of options to choose from, all freshly prepared and delicious. It was the perfect way to start each day. Overall, my stay at the IBIS Almaty Jetisu was exceptional, combining comfort, excellent service, and a superb location. I would highly recommend it to anyone visiting Almaty.

A perfect hotel and stay. I want to thank Anel for her exceptional role, support, and professionalism. I specifically also thank her for her role when she called the ambulance for my medical situation, and hats off to the ambulance team who came within just 7 mints! Anel continued to follow up on my health throughout the stay. I hope Management would read this comment and give her a big applause in public. She is a led by example, someone who loves the job. As for the hotel, everything was perfect, the breakfast selection and taste, room service (excellent team) and most importantly the hotel is just 4 mints away by walk from Arabat street.

The hotel is located in an ideal location in the middle of a bustling city. There are a lot of restaurants located nearby and open until midnight, which is a plus. The rooms are small but neat. Breakfast is simple and decent. The front desk staff are helpful despite the language barrier. Overall, it's a decent choice to stay in Almaty.

Very nice rooms, not spacious, but you have everything you need and space is well organised. Relatively new design and it is main reason why it is still comfortable place to stay. Also it is Novotel and Itis 2 in 1 hotel. So lobby and Restaurent is a bit more upscale for Ibis, what is nice for me.

Very new and clean place to stay. Good design. Very cosy rooms, but very functional. And if you stay in Ibis, an other part of this hotel is Novotel living. So all services in combo hotel are on really high level. Restaurent, gym, design, breakfasts, laundry. Table in the rooms is very small, but very practical.